We are looking for a motivated and well-spoken Inside Sales Representative to join our sales team. The Inside Sales Representative will be responsible for developing new leads, communicating with customers, understanding their needs, and ensuring a smooth sales process. You should be able to close sales and meet targets. To be successful as an Inside Sales Representative you should be able to build instant rapport and achieve customer satisfaction. A top Inside Sales Representative should also be very competitive and a good listener. Sales Assistant 1. Communicating with customers, making outbound calls to potential customers, and following up on leads. 2. Understanding customers needs and identifying sales opportunities. 3. Answering potential customers questions and sending additional information per email. 4. Keeping up with product and service information and updates. 5. Creating and maintaining a database of current and potential customers. 6. Staying informed about competing products and services. 7. Upselling products and services. 8. Researching and qualifying new leads. 9. Closing sales and achieving sales targets. Social Media: 1. Research audience preferences and discover current trends 2. Create engaging text, image and video content 3. Design posts to sustain readers’ curiosity and create buzz around new products 4. Measure web traffic and monitor SEO 5. Stay up-to-date with changes in all social platforms ensuring maximum effectiveness 6. Facilitate online conversations with customers and respond to queries 7. Report on online reviews and feedback from customers and fans 8. Develop an optimal posting schedule, considering web traffic and customer engagement metrics 9. Oversee social media accounts’ layout 10. Suggest new ways to attract prospective customers, like promotions and competitions• Excellent English communication skills, both verbal and written. • Previous experience in an outbound call center or a related sales position preferred. • Proficiency in Microsoft Office and CRM software is a plus. • Good organizational skills and the ability to multitask. • Excellent phone and cold calling skills. • Exceptional customer service skills. • Strong listening and sales skills. • Ability to achieve targets. • Expertise in multiple social media platforms • In-depth knowledge of SEO, keyword research and Google Analytics (Preferred) • Ability to deliver creative content (text, image and video) • Familiarity with online marketing strategies and marketing channels • Ability to gasp future trends in digital technologies and act proactively Fratello Cigars - Administración