QUALIFICATIONS Ideal candidates for this position is a highly motivated, energetic and dedicated professional. This position will be located remotely so the qualified individual must be self motivated and driven. DUTIES • Customer service. • Listen to customers, understand their needs, and resolve customer issues. • Utilize systems and technology to complete account management tasks • Recognize sales opportunity and apply sales skills to make sales. • Explain and position the products and processes with customers. • Appropriately escalate customer dissatisfaction with managerial team. • Ensure first call resolution through problems solving and effective call handling. • Generating leads using industry tools. • Meeting or exceeding sales goals. • Negotiating contracts with prospective clients. • Determine pricing schedules for quotes, promotions, and negotiations. • Preparing weekly and monthly reports. • Giving sales presentations to a range of prospective clients. • Coordinating sales efforts with marketing programs. • Understanding and promoting company programs. • Obtaining deposits and balance of payment from clients. • Preparing and submitting sales contracts for orders. • Maintaining client records. • Answering client questions about credit terms, products, prices and availability. • Manage the businesses CRM and document repository systems. • Other duties as assigned.REQUIREMENTS • Bachelor degree. • Fully bilingual English and Spanish. • Excellent reading and writing skills. • Highly reliable, willing to learn and acquire new skills • Enjoy talking to people. • Exhibit professional communication and customer service skills • Ability to learn customer service software applications • Must be proficient with the Microsoft Suite. • Ability to multi-task in a fast-paced environment • Minimum 18 years of ageEnglish and Spanish - Ventas